Testimonials from Visiting Customers

Consider this a sort of preliminary review for this shop, as I haven’t yet made the most important purchase of all (skis) from here – yet.

I brought in a pair of K2s from 2003 to be tuned/waxed so I could sell them. I won’t be riding them, so I can’t tell you if they were done perfectly or not, but they looked clean, & can now go on to make a new skier very happy. I shopped around a little & found a pair of Hestra gloves in my size that I hadn’t been able to locate anywhere else – on sale! They carry a lot of great brands – Hestra, Marmot, Spyder, Mountain Hardware, etc.

I like shops with employees & owners that want to talk to you. It helps to build a lasting relationship with customers, & it makes me respect their opinions more. Also, I’ve noticed it’s common for shops to treat women as lesser skiers than men, or not take them as seriously as they deserve. There are some talented, aggressive lady skiers out there, & it’s a shame that so many shops waste their time not listening to the customer’s wants/needs by pushing a lower-level ski on someone who probably rips harder than they do. Okay, /rant.

At this shop, that wasn’t an issue. They do offer a (very) limited selection of demos (for free!), so I gave them my ‘list’ of skis I’ve been looking to test out. It took the younger male employee a couple of tries to stop suggesting I try a softer/shorter/less aggressive ski, but he did know his stuff. The owner made a suggestion about a pair of Volkl Tierras in 161 (instead of the Atomic Affinitys in 154 I was going to settle for), so I took those out. They were very flexible about when I had to bring them back, giving me plenty of time to try them out at more than one mountain/in different conditions.

Overall, I’m very pleased by the level of customer service/knowledge/friendliness that this shop has.

Julie from Cambridge, MA

Hours & Directions

Winter 2019

Mon., Tues., Wed., 10am - 6pm
Thurs. 10am - 8pm
Fri. 10am - 9pm
Sat. 10am - 6pm
Sun. Closed

We are located at 62 Martell Court in Keene, NH which is on the intersection of Routes 12 & 101, and Main Street In Tax-Free New Hampshire.

See our Hours & Directions page for map.